Privacy Policy for Eislett Education Limited

Effective Date: March 11, 2026

Introduction

Eislett Education Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System (the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

Name
Email address
Phone number
Payment information (if applicable)
Educational records and progress data
Profile information and preferences

Usage Data

We may also collect information about how you access and use our Service, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Time and date of visits
Device information
Referring website addresses
Clickstream data and navigation patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Service. For more detailed information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To provide and maintain our Service
To process your registration and manage your account
To deliver educational content and track your progress
To facilitate communication between students, teachers, and administrators
To process payments and transactions (if applicable)

Analytics and Product Improvement

We use your information to analyze usage patterns and improve our Service:

Analytics: We use analytics tools including Google Analytics 4 (GA4) and Mixpanel to understand how users interact with our Service. This helps us:
- Identify popular features and content
- Understand user behavior and preferences
- Measure the effectiveness of our Service
- Identify areas for improvement
Product Development: We analyze aggregated data to:
- Develop new features and functionality
- Improve existing features based on usage patterns
- Enhance user experience and interface design
- Optimize performance and reliability

Communication

To notify you about changes to our Service
To send you important updates and announcements
To respond to your inquiries and provide customer support
To send educational notifications and reminders

Security and Compliance

To detect, prevent, and address technical issues and security threats
To enforce our terms and conditions
To comply with legal obligations
To protect the rights, property, or safety of our users and the Service

Data Sharing and Disclosure

We do not sell your personal information. We are committed to protecting your privacy and do not engage in the sale of user data.

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

Analytics Providers: We use Google Analytics 4 and Mixpanel to analyze Service usage. These providers process data in accordance with their privacy policies and our instructions.
Hosting and Infrastructure: Cloud service providers that host our Service
Payment Processors: If applicable, payment processing services
Communication Services: Email and notification service providers

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal requests, such as subpoenas or court orders
Government investigations
Protection of our rights, property, or safety
Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Regular security audits and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Support our analytics and product improvement efforts (in anonymized form)

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You can access and update your personal information through your account settings or by contacting us.

Cookie Preferences

You can manage your cookie preferences through our Cookie Preferences page or your browser settings.

Data Deletion

You can request deletion of your personal information by contacting us. We will honor your request subject to any legal obligations to retain certain information.

Opt-Out of Analytics

You can opt-out of certain analytics tracking by:

Adjusting your cookie preferences
Using browser extensions that block tracking
Contacting us to disable analytics for your account

Children's Privacy

Our Service is designed for educational use. If you are under the age of 13 (or the applicable age of consent in your jurisdiction), please ensure you have parental or guardian consent before using our Service. We do not knowingly collect personal information from children without appropriate consent.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Effective Date" at the top of this policy
Sending you an email notification (for significant changes)
Providing notice through our Service

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@eisletteducation.com
Address: 60 Alyce Glen Petit Valley, Port of Spain

By using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.